- Responding to customers after sales inquiries; example delivery, payment, partial deliveries, shipping costs, defective product, refunds etc…
- Contacting customers to offer an alternative part, requotes and upsells.
- This role involves working closely with the Purchasing department.
- This role will receive active quotes from Sales Executives who leave the company.
- They will own the quote but not the company. If the company sends a requirement the Sales
Executive will work on the requirement and will take over the quote if necessary.
- Must be presentable, patient to handle angry customers and skills over crises Management
- To attend call inquires and transfer to concern dept.
Our partner is a distributor of semiconductors and electronic components.
- Business or marketing-related degree or equivalent professional qualification.
- Relevant product and industry knowledge.
- Microsoft office proficiency, excellent communication and interpersonal skill.
- Strong written and verbal communication.
- Motivation, drive and a desire to achieve financial success.
- Strong command of the English languages - additional languages are an asset.
- Sales or Business Development experience is an advantage.
- Organization and planning, strategic thinking and problem solving.