Rotterdam, Netherlands
    Job Type
    650 euros/month


    Our partner is a fast growing start-up specialised in real estate and accomodation field.

    Tasks of a “Customer Care & Product Improvement Specialist”

    Product Improvement (30%):

    • Analyzing the behaviour of users on the website (product);
    • Saving the feedback of the users and discussing this on a regular basis directly with its Head of Customer Care how they can improve the website.

    Customer Care (70%):

    • Calling advertisers to verify their rooms;
    • Contacting users, to inform that they have a booking request open or are accepted for a room;
    • Calling users, to help them with booking a room;
    • Explaining to their users on the phone advantages of the secure booking system.


    Other comments

    Characteristics for in Customer Care & Product Improvement Specialist interns:

    • Language: You should be able to speak 2 languages: English on an above-average level and Dutch, German, Italian, Spanish (exception for Native English speakers).

    6 months internship Mandatory

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