{"id":2042,"date":"2018-07-03T12:57:48","date_gmt":"2018-07-03T12:57:48","guid":{"rendered":"https:\/\/www.pic-management.com\/?page_id=2042"},"modified":"2019-07-25T14:14:01","modified_gmt":"2019-07-25T14:14:01","slug":"front-office","status":"publish","type":"page","link":"https:\/\/www.pic-management.com\/en\/students\/internships-descriptions-by-sector\/front-office\/","title":{"rendered":"Front office"},"content":{"rendered":"
[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”3.22″][et_pb_fullwidth_image src=”https:\/\/www.pic-management.com\/wp-content\/uploads\/2018\/05\/missions-receptionniste-hotel.jpg” _builder_version=”3.4.1″][\/et_pb_fullwidth_image][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.22″ custom_padding=”44px|0px|44px|0|true|false”][et_pb_row custom_padding=”22px|50px|22px|50px” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_phone=”0px|0px|0px|0px” custom_padding_last_edited=”on|phone” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.26.3″ text_font=”Nunito||||||||” text_text_color=”#0b275e” header_font=”Nunito Sans|600|||||||” header_text_align=”center” header_text_color=”#0b275e” header_line_height=”1.4em” text_orientation=”justified”]<\/p>\n
The hotel receptionist’s mission is to welcome international travelers from different cultures. He ensures that their stay takes place in the best conditions. First contact with the customers, he makes sure that his trip went well and welcomes him. Then, throughout the stay, he is his privileged interlocutor. This experience is therefore ideal for students looking for a language internship. [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”22px|50px|22px|50px” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_phone=”0px|0px|0px|0px” custom_margin=”|||” custom_padding_last_edited=”on|phone” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.26.3″ text_font=”Nunito||||||||” text_text_color=”#0b275e” header_2_font=”Nunito Sans|700||||on|||” header_2_text_color=”#37b0cd” header_2_font_size=”28px” header_2_line_height=”1.2em”]<\/p>\n Here are the different tasks that can be performed by a hotel receptionist<\/strong>:<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”3.26.3″][et_pb_column type=”1_4″ _builder_version=”3.26.3″][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.26.3″][et_pb_cta title=”Available internships” button_url=”https:\/\/www.pic-management.com\/en\/students\/internship-offers\/?show_results=1&query=front+office&location=” url_new_window=”on” button_text=”Internship in front office” admin_label=”Call to action offers” _builder_version=”3.26.3″ border_radii=”on|360px|360px|360px|360px” custom_button=”on” button_icon=”%%3%%” button_alignment=”center” box_shadow_style=”preset3″ box_shadow_style_button=”preset3″][\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.26.3″][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”22px|50px|22px|50px” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_phone=”0px|0px|0px|0px” custom_padding_last_edited=”on|phone” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.26.3″ text_font=”Nunito||||||||” text_text_color=”#0b275e” header_2_font=”Nunito Sans|700||||on|||” header_2_text_align=”left” header_2_text_color=”#37b0cd” header_2_font_size=”28px” header_2_line_height=”1.2em” text_orientation=”justified”]<\/p>\n Education<\/span><\/p>\n Several types of training are valued to access a receptionist internship abroad<\/strong>. It depends a lot on the hosting structure.<\/p>\n In general, hotels look for people with certain skills rather than hotel training. Thus, this position is accessible to students in business school or university. In short, you are motivated, you speak English, you can apply!<\/p>\n On the other hand, hotels in the luxury industry are more selective because they offer impeccable customer service. Difficult to access without a first successful experience in this field or specialized training. In the second case, it is necessary to prepare or have validated a CAP, BTS, License or Master in the hotel sector.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”22px|50px|22px|50px” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_phone=”0px|0px|0px|0px” custom_padding_last_edited=”on|phone” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.26.3″ text_font=”Nunito||||||||” text_text_color=”#0b275e” header_2_font=”Nunito Sans|700||||on|||” header_2_text_align=”left” header_2_text_color=”#37b0cd” header_2_font_size=”28px” header_2_line_height=”1.2em” text_orientation=”justified”]<\/p>\n Qualities & Skills<\/span><\/p>\n The reception course may seem affordable for a large part of the students. Nevertheless, certain skills will be essential.<\/p>\n First, your presentation must be perfect because you will be the first contact with the customer. It is obvious to favor sobriety and professionalism. A hotel receptionist<\/strong> is always an essential component of the hotel as their reflect the brand of the hotel.<\/p>\n Then, it is necessary that you have the sense of the service: it is the base of the trade. In particular, help and inform customers in all circumstances and in any condition.<\/p>\n The organization is also an important asset since the receptionist’s position is versatile. You must be able to juggle reservations, hospitality and customer queries. All this smiling and courteously. If you are not organized, you will be quickly overwhelmed by events and the customer will feel it.<\/p>\n Your goal is to develop the hotel’s sales and the number of rooms occupied. That’s why a certain commercial sense is essential. In addition, you are occasionally required to promote the services of the hotel. We must make them attractive through a speech conveying the benefits of these services.<\/p>\n In general, being dynamic will make it much easier to assume a versatile and rigorous job.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ custom_padding=”22px|50px|22px|50px” custom_padding_tablet=”0px|0px|0px|0px” custom_padding_phone=”0px|0px|22px|0px|false|false” custom_padding_last_edited=”on|phone” _builder_version=”3.25″ disabled_on=”on||”][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_circle_counter title=”English” number=”90″ bar_bg_color=”#37B0CD” _builder_version=”3.9″ title_font=”Nunito||||||||” title_text_align=”center” title_text_color=”#0b274e” title_line_height=”1.2em” number_font=”Nunito||||||||” number_text_color=”#0b274e” number_font_size=”35px” max_width=”120px” max_width_tablet=”37%” max_width_last_edited=”off|desktop” module_alignment=”center”][\/et_pb_circle_counter][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_circle_counter title=”Local language” number=”70″ bar_bg_color=”#37B0CD” _builder_version=”3.9″ title_font=”Nunito||||||||” title_text_align=”center” title_text_color=”#0b274e” title_line_height=”1.2em” number_font=”Nunito||||||||” number_text_color=”#0b274e” number_font_size=”35px” max_width=”120px” max_width_tablet=”37%” max_width_phone=”27%” max_width_last_edited=”off|desktop” module_alignment=”center”][\/et_pb_circle_counter][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_circle_counter title=”Sales” number=”50″ bar_bg_color=”#37B0CD” _builder_version=”3.9″ title_font=”Nunito||||||||” title_text_align=”center” title_text_color=”#0b274e” title_line_height=”1.2em” number_font=”Nunito||||||||” number_text_color=”#0b274e” number_font_size=”35px” max_width=”120px” module_alignment=”center”][\/et_pb_circle_counter][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_circle_counter title=”Booking” number=”30″ bar_bg_color=”#37B0CD” _builder_version=”3.19.15″ title_font=”Nunito||||||||” title_text_align=”center” title_text_color=”#0b274e” title_line_height=”1.2em” number_font=”Nunito||||||||” number_text_color=”#0b274e” number_font_size=”35px” max_width=”120px” module_alignment=”center”][\/et_pb_circle_counter][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”22px|50px|22px|50px|true|true” custom_padding_tablet=”0px|0px|0px|0px|true|true” custom_padding_phone=”0px|0px|0px|0px|true|true” custom_padding_last_edited=”on|desktop” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.26.3″ text_font=”Nunito||||||||” text_text_color=”#0b275e” header_2_font=”Nunito Sans|700||||on|||” header_2_text_align=”left” header_2_text_color=”#37b0cd” header_2_font_size=”28px” header_2_line_height=”1.2em” text_orientation=”justified”]<\/p>\n If you are studying in hospitality you will have the opportunity to acquire technical skills specific to this sector. Like, calculate occupancy rates then involving the manipulation of sales figures. Indeed, you will assimilate its codes through your learning to apply them to customers. As a result, you will be able to greet them with courtesy, check in and check out the rules of the art and manipulate hotel software. Thanks to your privileged contacts with your guardian, you will be able to have a first approach of the managerial practices in the hotel industry.<\/p>\n The internship being abroad, you will have the opportunity to progress in languages. English, Spanish, German … everything will depend on your destination. Today, it is important to master English fluently, or even a second living language. Working in a team and in contact with customers will allow you to exchange regularly with international contacts. In total immersion, your oral fluency should evolve rapidly. Of course, it will also allow you to add another facet to your resume. Companies are becoming more international and their targets are from all walks of life. Even in France, it is an essential skill in the job market.<\/p>\n Finally, you will be able to develop a whole range of transversal skills for your professional success. Adaptability because you will evolve in a country where the culture and the working methods are different. But also the sense of service, professional presentation, rigor … to name a few. All these values \u200b\u200bwill be useful to you in the future, both professionally and personally.<\/p>\n A hotel reception internship<\/strong> will definitely increase your skills and way of approach to customers.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”3.26.3″][et_pb_column type=”1_4″ _builder_version=”3.26.3″][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.26.3″][et_pb_cta title=”Available internships” button_url=”https:\/\/www.pic-management.com\/en\/students\/internship-offers\/?show_results=1&query=front+office&location=” url_new_window=”on” button_text=”Internship in front desk” admin_label=”Call to action offers” _builder_version=”3.26.3″ border_radii=”on|360px|360px|360px|360px” custom_button=”on” button_icon=”%%3%%” button_alignment=”center” box_shadow_style=”preset3″ box_shadow_style_button=”preset3″][\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”3.26.3″][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”22px|50px|22px|50px|true|true” custom_padding_tablet=”0px|0px|0px|0px|true|true” custom_padding_phone=”0px|0px|0px|0px|true|true” custom_padding_last_edited=”on|phone” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.26.3″ text_font=”Nunito||||||||” text_text_color=”#0b275e” header_2_font=”Nunito Sans|700||||on|||” header_2_text_align=”left” header_2_text_color=”#37b0cd” header_2_font_size=”28px” header_2_line_height=”1.2em” text_orientation=”justified”]More information<\/span><\/p>\n In any case, the best way to find out more is to contact a consultant directly info@pic-management.com<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding=”22px|50px|22px|50px|true|true” custom_padding_tablet=”0px|0px|0px|0px|true|true” custom_padding_phone=”0px|0px|0px|0px|true|true” custom_padding_last_edited=”on|phone” _builder_version=”3.25″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.26.3″ text_orientation=”center”]<\/p>\n \nWithin PIC Management, we offer the following destinations for a hotel receptionist course: Canary Islands, Balearic Islands, United Kingdom, Czech Republic, Greece, Malta, Maldives and Latin America. Discover all our front office internships abroad<\/a>.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" The tasks of a hotel internship The hotel receptionist’s mission is to welcome international travelers from different cultures. He ensures that their stay takes place in the best conditions. First contact with the customers, he makes sure that his trip went well and welcomes him. Then, throughout the stay, he is his privileged interlocutor. This […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2050,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/pages\/2042"}],"collection":[{"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/comments?post=2042"}],"version-history":[{"count":0,"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/pages\/2042\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/pages\/2050"}],"wp:attachment":[{"href":"https:\/\/www.pic-management.com\/en\/wp-json\/wp\/v2\/media?parent=2042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Hospitality internships<\/strong> are extremely important to turn theoretical knowledge into practical work.<\/p>\nThe tasks of a reception intern<\/h2>\n
\n
Developed skills during an internship abroad in reception<\/h2>\n
\n
\n