Description
Join our vibrant team as a Hostess/Waiter Assistant and become an integral part of delivering exceptional dining experiences. As a pivotal member of our front-of-house staff, you'll greet guests with warmth and professionalism, ensuring their visit begins with a smile.
Your knack for organization will shine as you assist in seating arrangements, manage reservations, and maintain a welcoming ambiance. Collaborating closely with our waitstaff, you'll help orchestrate seamless service by supporting table setups, ensuring cleanliness, and providing valuable aid during busy periods.
If you thrive in a dynamic environment, possess excellent communication skills, and have a passion for delivering top-notch customer service, come be a part of our team where every day brings new opportunities to create memorable moments for our guests.
Responsibilities
Responsibilities:
Greeting and Seating: Welcoming guests as they arrive, managing reservations, and escorting them to their tables.
Assisting Guests: Providing menus, offering recommendations, and answering questions about the menu or restaurant.
Supporting Waitstaff: Assisting waiters by refilling water glasses, clearing tables, and resetting them for the next guests.
Maintaining Cleanliness: Ensuring the dining area is clean and presentable, including organizing utensils and condiments.
Coordinating with Kitchen Staff: Communicating orders to the kitchen and ensuring timely delivery of food to the correct tables.
Company's presentation
Alexis hotel has been rated a top selling Hotel in Chania for its superior service for the sixth year in a row, reflecting the consistently great reviews we have earned on google & TripAdvisor.
Hotel Alexis is located in a quiet neighborhood at the edge of Chania Town, overlooking the town and the sea, close to the beach, the Venetian Port and the Chania old town.
The town center is a 20 minute walk and the nearest sandy beaches of Chrissi Akti and Agioi Apostoli, a 10 minute walk. A shuttle bus to the city center runs every 20 minutes and costs 1,15 euro.
The hotel’s rooms have balconies with views of the town, mountains and the sea, and offer air conditioning, safe box, mini-fridge and free wireless internet access. Some of the many reasons guests choose Alexis hotel as their choice of Hotels in Chania Crete.
The hotel restaurant offers an outdoor patio with panoramic sea views and serves dinner and daily breakfast buffet. Rated a top restaurant in Chania Town, Theodosi Restaurant ranks #4 best restaurants for dinner in Chania Crete, as published on Tripadvisor for 2023.
Profile required
Traits:
Customer Service Skills: Friendly, approachable, and able to create a welcoming atmosphere for guests.
Adaptability: Capable of multitasking in a fast-paced environment and adjusting to changing priorities.
Attention to Detail: Being attentive to guests' needs and maintaining a clean, organized dining area.
Communication: Clear communication with both guests and other staff members is crucial for seamless service.
Team Player: Working collaboratively with the waitstaff and kitchen team to ensure smooth operations.
Calm Under Pressure: Handling busy periods or challenging situations with a composed and positive attitude.
Familiarity with the menu: are valuable assets for this role.
Recruitment process
1. Resume/CV submission [email protected]
2. Online interview (google meet)
3. On the job training program focused on the individual development needs of each Team Member